Multichannel Account Manager - Remote

Overview

The client is a fast-growing group of global marketing brands with a focus on future thinking, AI and innovation. They’ve helped hundreds of clients across a wide range of verticals to maximize ROI, improve client acquisition & retention and grow faster, with their unique marketing platform and solutions.

In Short

• Multichannel Account Managers are relationship-focused, client services heroes.
• Passionate about client relationship management.
• Manage large scale multichannel advertising campaigns.
• Evaluate campaign performance based on clear KPIs.
• Report on performance to client stakeholders.
• Partner with account strategists for account improvements.
• Ensure client satisfaction and retention.
• Work cross-departmentally to align campaign strategies.
• Be the main client point of contact.
• Build trusting relationships with clients.

Requirements

• Proven experience in client relationship management.
• Strong communication skills.
• Ability to manage client expectations.
• Experience in reporting on campaign performance.
• Ability to troubleshoot account performance issues.
• Experience in managing multichannel advertising campaigns.
• Strong analytical skills.
• Ability to work collaboratively across departments.
• Client-focused mindset.
• Proactive in seeking account improvements.

Benefits

• Opportunity to work with a fast-growing company.
• Engagement with a diverse range of clients.
• Focus on innovation and future thinking.
• Supportive work environment.
• Potential for career growth.
• Work with a talented team.
• Flexible working arrangements.
• Access to unique marketing platforms and solutions.
• Emphasis on client satisfaction.
• Involvement in strategic decision-making.