Strategic Account Manager - Remote

Overview

As a Strategic Account Manager at Brighta, you will serve as the primary contact for clients, fostering long-term, mutually beneficial relationships. You will align our ABM Lead Generation services with our B2B clients' needs, oversee early or on-time project delivery, and ensure that results exceed expectations.

In Short

• Conduct regular meetings to discuss ongoing and upcoming projects.
• Create detailed briefs for projects and track delivery progress.
• Send monthly digital performance reports showcasing key metrics.
• Proofread client outputs to ensure high quality and consistency.
• Participate in team meetings and maintain effective communication.
• Stay updated on marketing trends and suggest improvements.
• Identify opportunities to upsell or cross-sell additional services.
• Assess client satisfaction and engagement levels using data-driven insights.

Requirements

• Experience in account management or client relations.
• Strong project management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze data and generate reports.
• Knowledge of marketing trends and strategies.
• Proficiency in quality assurance processes.
• Experience in upselling and cross-selling services.
• Ability to work collaboratively in a team environment.

Benefits

• Opportunity to work remotely.
• Flexible working hours.
• Professional development opportunities.
• Supportive team environment.
• Competitive salary and performance bonuses.