Senior Product Designer, CX - Remote

Overview

The Senior Product Designer will enhance user experience for customers and colleagues, focusing on launching a major B2E product and improving existing tools.

In Short

• Launch new products from discovery to go-live.
• Improve current flows and features.
• Understand business and user needs for impactful design.
• Use internal tools to identify issues and advocate improvements.
• Participate in product and tech decisions.
• Conduct user research to validate ideas and guide design.
• Contribute to the internal design system.

Requirements

• 2-3 years in B2B, B2E SaaS, or internal tools.
• Strong portfolio showcasing user-friendly complex products.
• Familiarity with interaction patterns and visual design skills.
• Experience working independently or in small teams.
• Ability to communicate ideas clearly to various stakeholders.
• Strong understanding of user needs, business goals, and tech possibilities.
• Systematic thinking with flexibility to adapt.

Benefits

• Remote work from anywhere with flexible hours.
• Autonomy and responsibility from day one.
• Influence on career shape through work quality.
• Participation in employee stock options program.
• PTO and flexible benefits budget.