Senior Product Designer - Remote

Overview

Jellyfish is looking for a talented Senior Product Designer to help craft world-class experiences for our largest customers. As we continue to expand our user base, the demand for robust administration tools, user management, and platform configuration is paramount. We're seeking a designer who can help define our overarching platform vision and translate complex requirements into intuitive, scalable solutions that empower our customers.

In Short

• Help build, deliver, and refine clear strategy and storytelling around platform needs and opportunities
• Play a major role in product decision-making, working directly with customers and leadership across the organization
• Rally and inspire the team to deliver experiences that live up to your high standards
• Analyze and document enterprise-tier customer needs through quantitative data analysis, building relationships with customer support, and conducting user interviews with engineering leaders
• Develop generalizable solutions that address the convoluted structures of our enterprise customers while maintaining a high degree of usability and customer ownership
• Lead collaboration efforts with other product teams to execute on platform-wide initiatives
• Build lasting and effective relationships with our Support and Sales Engineering teams in order to work together to solve and prevent customer problems

Requirements

• 6+ years of experience working as a product-focused digital designer
• Experience with platform-level system thinking, understanding and designing for complex interconnected systems and their dependencies
• An eye for high-quality, well-crafted visual and interaction design, and a passion for UI details
• Experience working directly with customers to inform design decisions through research, testing, and conversation
• Proficiency in data visualization and insights
• Proficiency in prototyping your ideas to help articulate nuanced design decisions
• Experience handling comprehensive projects with overlapping organizational lines
• Ability to communicate your ideas and decisions to a variety of stakeholders
• Energized by simplifying complexity and bringing elegance to everyday user tasks

Benefits

• Occasional travel may be required.
• Humility, a performance-driven attitude, and a team-player approach are most important to us.
• We love to have fun and win in the process.
• We only hire people who have a passion for building great companies in an environment where a sense of humor is a must.