Remote Otter LogoRemoteOtter

Senior Customer Solutions Architect - Remote

Posted 6 days ago
Sales / Business
Full Time
Australia

Overview

As a Senior Customer Solutions Architect at Sysdig, you will be the technical authority on the Sysdig Platform, working closely with customers to ensure they achieve their desired outcomes using our cloud security solutions.

In Short

  • Report to the Director of Customer Success.
  • Act as the go-to advisor for customers on the Sysdig Platform.
  • Drive adoption and expansion of our product offerings.
  • Understand customer requirements and business outcomes.
  • Collaborate closely with Product Managers to influence product roadmap.
  • Occasional travel to customers in Australia/ASEAN.
  • Excellent English communication skills required.
  • Prior experience in customer-facing roles such as solutions architect or sales engineering.
  • Domain knowledge in Cloud Native technologies is essential.
  • Experience with DevOps tools and security monitoring is a plus.

Requirements

  • Track record of owning customer relationships.
  • Ability to work in remote and international teams.
  • Additional language skills in Japanese, Korean, or ASEAN languages are a plus.
  • Experience in SaaS companies is preferred.

Benefits

  • Extra days off to prioritize well-being.
  • Mental health support through the Modern Health app.
  • Great compensation package.
Sysdig logo

Sysdig

Sysdig is a leading cloud security company that specializes in real-time threat detection and risk management for cloud-native applications. With a strong commitment to open source, Sysdig develops powerful solutions that enhance security in cloud environments. The company fosters a diverse and inclusive culture, promoting open dialogue and collaboration among its international teams. Recognized as a 'Best Place to Work' by multiple organizations, Sysdig has also been acknowledged by Deloitte as one of the fastest-growing companies for four consecutive years. Sysdig is dedicated to delivering value to its customers while providing a flexible work environment and opportunities for professional development.

Share This Job!

Save This Job!

Similar Jobs:

Workiz logo

Customer Solutions Architect - Remote

Workiz

2 weeks ago

Join Workiz as a Customer Solutions Architect to collaborate with enterprise customers and translate their needs into technical solutions.

USA
Full-time
Sales / Business
$140,000 - $180,000/year
dbt Labs logo

Customer Solutions Architect - Remote

dbt Labs

5 weeks ago

Join dbt Labs as a Customer Solutions Architect to enhance customer satisfaction and drive product adoption.

Austin, Texas, USA
Full-time
Customer Service
$100,000 - $130,000 OTE USD
Contrast Security logo

Customer Solutions Architect - Remote

Contrast Security

6 weeks ago

The Customer Solutions Architect will ensure successful implementation and deployment of licenses, driving customer satisfaction and fostering long-term partnerships.

USA
Full-time
Sales / Business
Atlan logo

Customer Solutions Architect - Remote

Atlan

8 weeks ago

Join Atlan as a Customer Solutions Architect to empower teams through data integration and innovation.

USA
Full-time
Sales / Business
Contrast Security logo

Customer Solutions Architect - Remote

Contrast Security

8 weeks ago

The Customer Solutions Architect ensures successful implementation and customer satisfaction for Contrast Security's solutions.

GB
Full-time
Sales / Business