Senior Client Executive - MLF - Remote

Overview

The Medium Law Firm Senior Client Executive leads a team that will nurture opportunities and move our most complex renewals to close for existing high value account renewals and incremental sales (upsell).

In Short

• Identify the best channel for engagement with customers.
• Validate customer needs, shape product plans, and drive deals to close.
• Schedule an average of 8-10 virtual and in-person appointments per week.
• Support in developing and executing territory growth strategies.
• Engage Sales Specialists where deep product expertise is required.
• Understand macro and micro market trends and customer challenges.
• Focus on driving retention and achieving renewal targets.
• Utilize an automated Salesforce workflow to progress deals.
• 5-7 years experience with successful sales in B2B marketplace.
• JD required; Sales/Client Retention experience preferred.

Requirements

• Expertise in forecasting monthly goals.
• Strong understanding of the law firm’s overall business.
• Ability to establish effective relationships with clients.
• Strong negotiation skills.
• Excellent time management and organizational skills.
• Excellent communication skills: verbal, written, and presentation.

Benefits

• Comprehensive benefit plans for work-life balance.
• Flexible vacation and mental health days off.
• Retirement, savings, and tuition reimbursement programs.
• Access to LinkedIn Learning and internal Talent Marketplace.
• Two paid volunteer days annually.
• Market competitive health, dental, vision, and life insurance.