Remote Otter LogoRemoteOtter

Client Executive - Remote

Posted 2 weeks ago

Overview

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us!

In Short

  • Serve as the overall executive relationship manager for the account and be responsible for expansion and retention of existing customer revenue.
  • Build, cultivate and leverage relationships in your targeted accounts to drive and uncover growth opportunities in the western region of the USA.
  • Responsible for meeting regularly with C-Suite to align with strategy and goals of the customer and articulate Suki’s vision.
  • Establish additional relationships across the customer specifically with key clinical/IT stakeholders.
  • Collaborate closely with Customer Success to identify strategies and execute on expanding to new Suki users within the customers.
  • Lead the customer value strategy developing compelling business cases and ROI justification for expansion of Suki.
  • Work closely with Marketing on campaigns to target new users within Enterprise accounts.
  • Maintain accurate account notes and forecast in SFDC.

Requirements

  • 5+ years selling complex Healthcare SAAS in large Enterprise accounts.
  • Demonstrated ability to develop strategies to grow business with existing accounts.
  • Strong track record of meeting/exceeding sales targets.
  • Exceptional communication, presentation, and conflict resolution skills.
  • Technical understanding of cloud services, EMR integration and understanding of SaaS solutions.
  • Familiar and adept with using Salesforce.
  • Bachelor’s degree required.

Benefits

  • Impact: You’ll make an impact from day one.
  • Great team: Founded, managed, and backed by successful tech veterans.
  • Great investors: Backed by notable investors with resources to scale.
  • Huge market: Disrupting a massive, growing market for transcription and dictation solutions.
  • Great customers: Solutions used in health systems and clinics across the country.

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