Customer Service and Administrative Services Coordinator - Remote

Overview

We are looking for a qualified applicant to be our Customer Service and Administrative Services Coordinator, joining a close-knit team passionate about our clients.

In Short

• Manage multi-line VoIP Telephone System
• Greet customers and vendors
• Office Supply inventory and management
• Data base management including ACT! CRM and Cyclone Collection Software
• Bankruptcy certification and management
• Credit Bureau management
• New account processing and statement processing
• Bookkeeping including payment posting and month end balancing
• Paralegal tasks including documentation procurement
• Conduct quarterly customer service audits

Requirements

• Experience in customer service roles
• Knowledge of database management
• Familiarity with bookkeeping practices
• Ability to handle multi-line phone systems
• Strong communication skills
• Experience with CRM software
• Organizational skills
• Ability to manage multiple tasks
• Attention to detail
• Ability to work in a team environment

Benefits

• Work in a supportive team environment
• Opportunities for professional growth
• Engagement with a diverse clientele
• Flexible working hours
• Access to training and development resources