Customer Services Administrator - Remote

Overview

The Customer Services Administrator will provide outstanding support and administrative excellence for events and awards at Newton Media Ltd on a temporary fixed-term contract.

In Short

• Remote position available for South Africa only.
• Temporary fixed-term contract for 3 months with possible extension.
• Part-time role, working 22.5 hours per week.
• Flexibility required for scheduling, including calls to international contacts.
• Support the Director of Events and the Awards team.
• Organize and manage data effectively.
• Engage with senior executives over the phone.
• Work for a leading publisher in business-to-business sectors.
• Company values include friendliness, integrity, and expertise development.
• Remote-first culture supporting well-being and growth.

Requirements

• Strong organizational skills.
• Proficient in data management.
• Excellent communication skills.
• Ability to work independently and proactively.
• Experience in customer service or administrative roles.
• Flexibility to adjust working hours as needed.
• Comfortable engaging with senior executives.
• Experience in event support is a plus.
• Reliable and trustworthy work ethic.
• Proficient in using digital tools for communication and data management.

Benefits

• Opportunity to work in a leading media company.
• Flexible working hours.
• Supportive remote-first work environment.
• Potential for contract extension.
• Gain experience in customer service and event management.
• Work with a friendly and professional team.
• Opportunity for personal and professional growth.
• Access to industry insights and networking opportunities.
• Work with a diverse client base.
• Competitive salary for part-time role.