Administrative and Customer Service Coordinator - Remote

Overview

Join Backroom Offshoring Inc., a KPO company that values work-life balance and offers competitive salaries. This role involves providing customer service, managing administrative tasks, and supporting business operations.

In Short

• Provide customer service as the first point of contact.
• Respond to emails and phone calls.
• Manage email inboxes and schedule meetings.
• Handle social media accounts and content management.
• Oversee task assignments and project progress.
• Assist with new client onboarding.
• Perform administrative duties related to NZ Companies Office.
• Utilize Xero for invoicing and client follow-ups.
• Review and edit web content.
• Support various business success initiatives.

Requirements

• Experience managing detailed projects or events.
• Familiarity with G Suite and Microsoft tools.
• Ability to learn new technologies quickly.
• Basic proficiency in MS Excel.
• Background in accounting preferred.
• Excellent written English skills.
• Strong time management and organizational skills.
• Self-directed with minimal supervision.

Benefits

• HMO from day one with coverage for dependents after the second year.
• Government-mandated benefits.
• 20 annual leave credits.
• 13th-month pay and birthday leave.
• Travel subsidy and free staff accommodation.
• Free shuttle service and lunch.
• Performance-based salary increases and incentives.
• Opportunity to travel and participate in employee engagement activities.