Customer Service Coordinator - Remote

Overview

The Customer Service Coordinator is responsible for ensuring that customer needs are met by prioritizing, assigning, and coordinating activities effectively.

In Short

• Prioritize and coordinate customer service activities.
• Communicate clearly and tactfully with customers and employees.
• Resolve customer issues promptly.
• Document job assessments and special needs.
• Communicate with customers via phone and email.
• Exercise initiative and independent judgment.

Requirements

• Strong multitasking and coordination skills.
• Clear and concise communication abilities.
• Critical thinking and logical reasoning skills.
• Ability to cultivate effective work relationships.
• Attention to detail in thought and writing.
• Conflict resolution skills.
• Ability to motivate and encourage staff.

Benefits

• Opportunity to develop customer service skills.
• Work in a collaborative team environment.
• Gain experience in problem-solving and conflict resolution.