Service Coordinator - Remote

Overview

We are looking for a dedicated Service Coordinator to join our dynamic team at Outsource Access. In this role, you will be responsible for overseeing and coordinating our service operations, ensuring an exceptional customer experience while maintaining operational efficiency. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for delivering outstanding service.

In Short

• Monitor and manage employee work hours and location data using ServiceTrade.
• Coordinate field service appointments and optimize schedules.
• Maintain accurate customer records and provide timely communication.
• Assist in generating invoices and tracking payments.
• Ensure service records and compliance reports are up to date.
• Provide administrative assistance to field teams.

Requirements

• Strong organizational skills.
• Excellent communication abilities.
• Experience in service coordination.
• Familiarity with invoicing and billing processes.
• Ability to manage multiple tasks efficiently.

Benefits

• Dynamic work environment.
• Opportunity for professional growth.
• Supportive team culture.