Support Engineering Manager - Remote

Overview

Supabase is an open-source database platform built by developers for developers. Supabase adds auth, realtime, storage, restful APIs, and edge functions to Postgres. We’re looking for our first Support Engineering Manager in the US—someone who’s excited to build, lead, and scale a team in a fast-growing, open-source startup. This is a unique opportunity to shape the future of our global support organization, drive operational excellence, and play a key role as we continue to expand. If you thrive in a hands-on leadership role and want to be part of a rapidly growing company, this is your chance to make a big impact.

In Short

• First Support Engineering Manager in the US.
• Build, lead, and scale a technical support team.
• Drive operational excellence in a fast-growing startup.
• Hands-on leadership role.
• Remote work based in US time zones.
• Monday to Friday schedule.

Requirements

• Experience leading or mentoring a technical team.
• Strong troubleshooting skills from a background in systems administration or DevOps.
• Familiarity with SQL, especially PostgreSQL.
• Comfortable using Linux/Unix operating systems.
• Strong communication skills in English.
• Experience with GitHub Issues and Discussions is a plus.
• Familiarity with JavaScript frameworks like React, Vue, or Svelte is a bonus.

Benefits

• 100% remote work from anywhere in the world.
• Equity ownership in the company (ESOP).
• Autonomous work environment.
• Health, Vision, and Dental benefits covered.
• Generous Tech Allowance for office setup.
• Annual Education Allowance.
• Annually run off-sites.