Partnership Operations Coordinator - Remote

Overview

We're looking for a detail-oriented Partnership Operations Coordinator to join our team and help streamline our partnership processes. This is an excellent opportunity for someone early in their career who wants to make a direct impact on business operations while developing skills in process automation and partnership management.

In Short

• Handle all startup credit requests from application through approval, ensuring accuracy and timely processing
• Manage inbound leads from our partnership lead generation form and route them to appropriate team members based on criteria and capacity
• Maintain and optimize our HubSpot workflows and data integrity
• Assist with data analysis and reporting
• Document current processes and identify opportunities for automation and efficiency gains
• Collaborate with partnership, sales, and customer success teams for smooth handoffs
• Strong attention to detail and understanding of data quality
• Excellent written and verbal communication skills in English
• Process-oriented mindset with focus on efficiency
• Previous fast-paced startup experience is a plus

Requirements

• Experience with CRM tools (workflow management, lead routing, data management)
• Strong attention to detail, understanding of data quality and accuracy in reporting
• Excellent written and verbal communication skills in English
• Process-oriented mindset with focus on efficiency, documentation and improvement
• Experience in operations coordination, customer success, or sales operations roles preferred
• Background at SaaS or tech companies, particularly in customer-facing roles preferred
• Growth mindset and eagerness to learn automation tools
• Basic technical aptitude for systems and process optimization preferred

Benefits

• Fully Remote: We hire globally and provide a WeWork membership or co-working allowance
• ESOP: Every team member receives equity ownership in the company
• Tech Allowance: Budget to set up your ideal work environment
• Health Benefits: 100% health insurance coverage for employees
• Annual Off-Sites: Company gathers in a new city for a week of connection
• Flexible Work: Operate asynchronously and manage your own time
• Professional Development: Annual education allowance for learning opportunities