Partner Operations Coordinator - Remote

Overview

Mercury is building a whole stack of financial tools for startups. We work hard to create dashboards with thought and simplicity. You can check out our demo dashboard at www.demo.mercury.com.

In Short

• Run the manual processes that keep Mercury running smoothly
• Help build the knowledge base for how our partnerships work
• Onboard and train Mercury employees to any external tools or dashboards they need to work with partners
• Select and manually onboard clients to various Beta products as needed
• Work with engineering and product to squash bugs and improve the product
• Get exposure to a ton of teams at Mercury - working with everyone from Compliance to Sales
• Help our support team solve problems for our customers

Requirements

• Have a BA/BS or something you feel is equivalent
• Have strong organizational skills
• Consistently exercise empathy
• Have a strong product sense
• Communicate ideas clearly across teams
• Be comfortable learning about companies with complex, technical products
• Enjoy thinking about how to automate as much of your job as possible
• Stay calm and collected while working on ten things at once
• Feel confident talking with partners
• Exercise creativity while working within difficult constraints

Benefits

• Competitive salary and equity (stock options)
• Comprehensive benefits package
• Diversity and belonging initiatives
• Equal Employment Opportunity employer
• Reasonable accommodations for applicants with disabilities