Lifecycle Field Service Technician - Remote

Overview

We are seeking an exceptional team member to join Storage Solutions as a Lifecycle Field Service Technician. This individual will be responsible for performing both hardware and software troubleshooting and repairs across our portfolio of automation equipment.

In Short

• Perform hardware and software troubleshooting and repairs.
• Frequent travel to customer locations.
• Support installation activities for new projects.
• Ensure optimal performance of automation systems.
• Manage work orders and inventory at client sites.
• Utilize technical manuals for diagnostics.
• Prepare field service reports.
• Build and maintain professional relationships.
• Support company goals and strategic initiatives.
• Up to 50% travel, domestically and internationally.

Requirements

• Associate's or Bachelor's degree in Mechanical, Electrical, or Controls field.
• 1+ years of experience for entry level; 5+ years for mid-level.
• Experience with material handling automation equipment.
• Proficient in Microsoft Office 365.
• Strong problem-solving and analytical skills.
• Excellent communication and customer engagement skills.
• Knowledge of industry safety standards (e.g., OSHA, ANSI, ISO).
• Experience with MaintainX CMMS software platform.

Benefits

• Competitive Salary.
• Generous Paid Time Off.
• Medical, Dental, and Vision Benefits.
• 401K with Company Match.
• Company HSA Contribution.
• Professional Growth Opportunities.