Field Service Technician - Remote

Overview

The Field Service Technician is responsible for installing new industrial scale equipment, providing routine and preventative maintenance, and machine repair support to customers. This role requires strong electro-mechanical skills and a customer service-oriented personality.

In Short

• Install new packaging and processing machinery.
• Perform routine maintenance and on-site repairs.
• Troubleshoot mechanical, electrical, hydraulic, and pneumatic systems.
• Travel approximately 80% of the time to food plants in Iowa and neighboring states.
• Train customers in preventive maintenance.
• Participate in new projects for equipment safety and performance.
• Five years of experience in equipment maintenance is required.
• Bilingual skills in English and Spanish are a plus.
• Must reside within a 1.5-hour commute of a major airport.
• Join a culture that values hard work and career growth.

Requirements

• Five years of experience in equipment maintenance, troubleshooting, and repair.
• Practical knowledge of mechanical, electrical, hydraulic, and pneumatic systems.
• Ability to read technical diagrams and schematics.
• Food processing or packaging machinery experience is a plus.
• Customer-focused mindset.
• Comfortable with 80% overnight travel during the week.

Benefits

• Opportunity to be part of a company that values relationships.
• Encouragement for team members to reach their potential.
• Commitment to ongoing success and customer satisfaction.
• Hands-on career with a focus on skills and dedication.