Field Service Technician - Remote

Overview

We are seeking a skilled and motivated Field Service Technician to join our dynamic team. After a comprehensive training period, you will be responsible for the installation, repair, troubleshooting, and preventive maintenance of hand tools and semi- and fully-automatic strapping and wrapping machines at customer sites across Spain.

In Short

• Install and commission industrial packaging machines and tools at customer locations.
• Perform mechanical and electrical repairs and preventive maintenance.
• Troubleshoot technical issues and implement effective solutions.
• Provide on-site training and support to customers for optimal machine use.
• Collaborate with the back office and technical service team for planning, parts, and technical documentation.
• Travel occasionally to customer sites in Spain and Italy.

Requirements

• Degree or vocational training in a technical field (mechanical or electrical preferred).
• Proven experience in a similar field service or technical support role.
• Strong mechanical skills; electrical knowledge is a plus.
• Excellent problem-solving abilities and a customer-oriented mindset.
• Proficient in English (spoken and written); Spanish or Italian is a plus.
• Willingness to travel and work independently.
• Comfortable using MS Office and basic digital tools.

Benefits

• A stable and growing international company with a strong reputation.
• Comprehensive onboarding and technical training.
• Supportive back-office and technical service team.
• Competitive salary and travel allowances.
• Opportunities for professional growth and development.