Remote Otter LogoRemoteOtter

Customer Success Lead - Remote

Posted 2 weeks ago
Sales / Business
Full Time
Worldwide

Overview

As a Customer Success Lead, you will coordinate the team, provide excellent customer consultations, and build the Go-To-Market team alongside the Founder.

In Short

  • Lead the Customer Success team and build the Go-to-Market team.
  • Manage and optimize performance marketing campaigns.
  • Collaborate closely with product, growth, and the co-founder.
  • Lead by example and ensure sustainable team growth.

Requirements

  • 4+ years in performance marketing, with 1-2 years in a leadership role.
  • Experience in media buying or paid social.
  • Background in agency or SaaS environments with client interaction.
  • Strong analytical skills and data handling capabilities.
  • Excellent communication skills to explain complex concepts.

Benefits

  • Join a rapidly growing SaaS startup and actively shape the future.
  • Equity opportunities in the pre-seed phase.
  • Work directly with the co-founder and influence the success of the company.
  • Take responsibility for a growing team and exciting projects.
  • Enjoy a flexible full remote culture.
Start To Finish Consulting logo

Start To Finish Consulting

Start To Finish Consulting GmbH is a leading recruiting boutique specializing in supporting emerging startups and growth companies in the E-Commerce sector, particularly in the German-speaking region. With a strong track record of over 100 satisfied clients, including notable names like Snocks and Seller X, the company focuses on filling key positions within teams to facilitate growth. They are dedicated to helping businesses scale by providing tailored recruitment solutions, particularly in the dynamic beauty segment of E-Commerce.

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