Operations Assistant (Remote)

Overview

We are seeking a highly organized and proactive Operations Assistant. This is a non-attorney role focused on supporting the internal operations of the firm to allow the legal team to focus on strategic legal work. The Operations Assistant will be responsible for managing workflows, tools, and systems, and contributing to a smooth, efficient, and professional environment. This is a remote-first role, ideal for someone who is self-directed, detail-oriented, and comfortable working independently while collaborating with a dispersed team.

In Short

• Manage and maintain project management systems (Asana)
• Track and follow up on operational tasks and deliverables
• Create, document, and update SOPs and internal templates
• Identify inefficiencies and propose improvements to workflows and systems
• Assist with onboarding processes and preparation of welcome materials
• Coordinate with team members and vendors for client experience
• Manage tools such as Asana, Clio, Microsoft Office Suite, Slack
• Troubleshoot tech issues and support others in using tools
• Maintain internal dashboards, task trackers, and project reports
• Provide support in online marketing tasks after 6 months

Requirements

• Highly organized and proactive
• Detail-oriented and self-directed
• Experience with project management systems
• Ability to work independently and collaboratively
• Familiarity with Microsoft Office Suite and other tools
• Excellent communication skills
• Problem-solving skills
• Experience in client support and onboarding

Benefits

• Work from home flexibility
• Opportunity to contribute to operational improvements
• Supportive team environment
• Potential for growth in responsibilities