Administrative & Operations Support Specialist - Remote

Overview

We are seeking a detail oriented and dynamic Administrative & Operations Support Specialist to join the team. This role is perfect for someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and is committed to delivering excellent customer service while keeping operations running smoothly.

In Short

• Manage daily scheduling and coordinate with dispatch for service technicians.
• Manage calendar and email correspondence.
• Coordinate appointments, follow-ups, and confirmations.
• Send text reminders to clients for appointments.
• Maintain accurate records and ensure smooth communication between teams.
• Serve as a friendly, professional point of contact for customers via phone, email, and chat.
• Handle inquiries, resolve issues, and provide timely updates to clients.
• Assist with Accounts Receivable – invoice generation, payment posting, and follow-up on outstanding balances.
• Assist with Accounts Payable – processing vendor invoices and payments.
• Support Collections activities in coordination with management.

Requirements

• Detail-oriented with strong organizational skills.
• Excellent communication skills, both verbal and written.
• Experience in administrative roles preferred.
• Ability to handle multiple tasks in a fast-paced environment.
• Familiarity with accounting processes is a plus.
• Proficient in using office software and tools.

Benefits

• Opportunity to work in a dynamic team environment.
• Gain experience in multiple operational areas.
• Potential for career growth within the company.