Manager, Installed Base Inside Sales - Remote

Overview

As a Manager of Installed Base Sales, you'll take on a high-impact leadership role covering the SMB Market focused on driving SonicWall Cybersecurity renewals and advancing lifecycle opportunities by working directly with end customers through our SecureFirst Channel Partners.

In Short

• Manage renewals teams and support the renewals business partner.
• Deliver key business analytics to various departments.
• Facilitate sales information flow to regional teams.
• Drive sales operations process improvements.
• Act as the initial contact for renewal inquiries.
• Maintain documentation for renewals initiatives.
• Achieve and exceed revenue targets through customer account management.
• Develop and execute scalable renewal motions.
• Collaborate with Customer Success, Marketing, and Product teams.
• Utilize data insights to mitigate renewal risks.

Requirements

• Proven leadership experience.
• Strong communication skills.
• Critical thinking abilities.
• Ability to manage multiple priorities.
• Excellent analytical and problem-solving skills.
• 5+ years of relevant work experience.
• Knowledge of Microsoft applications, especially Excel.
• Ability to learn new tools quickly.
• Self-starter with strong follow-through.
• Some travel required (<10%).

Benefits

• Opportunity to lead a high-performing team.
• Engagement in strategic leadership sessions.
• Ability to shape customer engagement and retention efforts.
• Work in a diverse and inclusive environment.
• Access to cybersecurity knowledge and industry trends.