Principal Post-Sales Solution Consultant, Platform - Remote

Overview

Socure is on a mission to verify 100% of good identities in real time and eliminate identity fraud from the internet. As a Principal Solution Consultant – Post-Sales, you will drive the successful implementation, optimization, and adoption of our platform for enterprise clients.

In Short

• Lead the end-to-end platform implementation process.
• Collaborate with clients to define solution architecture.
• Provide hands-on technical consultation during hyper-care.
• Work with clients to customize platform functionalities.
• Lead training sessions and hands-on workshops.
• Partner with internal teams to provide client feedback.
• Collect and analyze client feedback for continuous improvement.
• Conduct quarterly fraud and risk reviews for key accounts.
• Support Sales & Pre-Sales with technical expertise.
• Drive improvements in time-to-value for clients.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field.
• Experience in post-sales capacity in fraud detection.
• 7+ years of experience in technical implementation or post-sales consulting.
• Strong expertise in SaaS platforms and API integrations.
• Proven ability to lead enterprise-level implementations.
• Excellent communication and problem-solving skills.
• Ability to balance strategic thinking and hands-on execution.

Benefits

• Work with a mission-driven company.
• Collaborate with leading organizations in various sectors.
• Opportunity for professional growth and development.
• Be part of a diverse and inclusive work environment.