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Principal Post-Sales Solution Consultant, Platform - Remote

Posted 7 days ago
Sales / Business
Full Time
USA

Overview

Socure is on a mission to verify 100% of good identities in real time and eliminate identity fraud from the internet. As a Principal Solution Consultant – Post-Sales, you will drive the successful implementation, optimization, and adoption of our platform for enterprise clients.

In Short

  • Lead the end-to-end platform implementation process.
  • Collaborate with clients to define solution architecture.
  • Provide hands-on technical consultation during hyper-care.
  • Work with clients to customize platform functionalities.
  • Lead training sessions and hands-on workshops.
  • Partner with internal teams to provide client feedback.
  • Collect and analyze client feedback for continuous improvement.
  • Conduct quarterly fraud and risk reviews for key accounts.
  • Support Sales & Pre-Sales with technical expertise.
  • Drive improvements in time-to-value for clients.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or related field.
  • Experience in post-sales capacity in fraud detection.
  • 7+ years of experience in technical implementation or post-sales consulting.
  • Strong expertise in SaaS platforms and API integrations.
  • Proven ability to lead enterprise-level implementations.
  • Excellent communication and problem-solving skills.
  • Ability to balance strategic thinking and hands-on execution.

Benefits

  • Work with a mission-driven company.
  • Collaborate with leading organizations in various sectors.
  • Opportunity for professional growth and development.
  • Be part of a diverse and inclusive work environment.
Socure logo

Socure

Socure is a pioneering leader in digital identity verification and fraud prevention, utilizing predictive analytics and machine learning to achieve its mission of verifying 100% of legitimate identities in real time while completely eliminating identity fraud online. Recognized as one of the fastest-growing companies, Socure has received numerous accolades, including Forbes 2022 America’s Best Startup Employers and The Forbes Cloud 100. The company serves over 1,000 clients, including top financial institutions and government agencies, providing them with the most accurate fraud detection and identity verification solutions. Socure fosters a culture of innovation and excellence, offering a remote-first work environment with competitive benefits and a commitment to diversity and inclusion.

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