Technical Success Manager - Remote

Overview

Snyk is a developer security platform that empowers development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure. The company is on a mission to make the world a more secure place by enabling developers to develop fast while staying secure.

In Short

• Join Snyk's Customer Solutions Organization as a Technical Success Manager.
• Help customers integrate security within their Software Development Life Cycle.
• Become a trusted product advisor for customers.
• Orchestrate customer adoption strategies for Application Security workflows.
• Build relationships with customer engineering and security leaders.
• Design customized onboarding programs for security goals.
• Advocate for customer needs internally.
• Prepare and facilitate business review meetings and training sessions.
• Engage with technical customers in the Enterprise space.
• Work in a collaborative, fast-paced environment.

Requirements

• 2+ years in a customer-facing role with technical customers.
• Experience with Developer or Application Security tools.
• Exceptional organization and time-management skills.
• Effective communication skills across various personas.
• Experience with DAST, Selenium, and Postman for testing.
• Understanding of basic security topics and web development.
• Familiarity with networking concepts and tools.
• Experience with Windows and Linux operating systems.
• Fundamental knowledge of Docker.

Benefits

• Flexible working hours and work-from-home allowances.
• Generous vacation and wellness time off.
• Health benefits and employee assistance plans.
• Country-specific life insurance and retirement programs.