CRM Specialist - Remote

Overview

SmartBug Media is a full-service digital agency focused on creating resilient growth across the customer lifecycle, particularly within the HubSpot ecosystem. We are seeking a proactive and passionate CRM Specialist to join our team in Canada.

In Short

• Help customers implement and optimize HubSpot within their organizations.
• Manage client projects from start to finish, ensuring satisfaction and success.
• Offer integrated sales and marketing solutions based on the HubSpot ecosystem.
• Participate in training customers on HubSpot usage.
• Analyze and design data schemas for optimizing workflows.
• Perform data mapping for seamless integration with other systems.
• Work on multiple accounts simultaneously.
• Develop customer personas and buyer's journeys.
• Maintain database object schemas for process optimization.
• Collaborate closely with the team while taking initiative.

Requirements

• Bachelor's degree in business administration or relevant field.
• Minimum 3 years of experience in web marketing and strategy.
• Inbound and Google Analytics certification.
• Skills in data mapping and systems integration.
• Knowledge of CRM software, especially HubSpot.
• Experience in B2B marketing is an asset.
• Excellent written and oral communication skills in English.
• Curiosity and passion for web development trends.
• Proactive and precise in work execution.
• Attention to detail in application development.

Benefits

• Flexible schedule to fit personal life.
• Work from the office, home, or cottage.
• Group insurance and RRSP program with employer contribution.
• 24/7 telemedicine service and employee assistance program.
• Extra week off during Christmas and New Year's, plus floating days.
• Relaxed family atmosphere with team events.
• Choice of computer equipment for home and office use.