CRM Specialist - Remote

Overview

Multiplica is looking for a CRM Specialist to manage and optimize customer relationship management platforms and collaborate with sales and marketing teams.

In Short

• Manage and administer the CRM platform.
• Analyze and segment customer databases for targeted marketing campaigns.
• Design and execute automated workflows.
• Collaborate with sales and marketing teams for strategy alignment.
• Stay updated on CRM trends and best practices.
• Lead email marketing initiatives and coordinate with the agency.
• Analyze results for informed decision-making.
• Align with global teams to apply best practices and compliance guidelines.

Requirements

• Proven experience in CRM management.
• Strong analytical skills.
• Experience in marketing campaign management.
• Ability to design automated workflows.
• Excellent communication skills.
• Familiarity with email marketing tools.
• Knowledge of compliance regulations.

Benefits

• Opportunity to work with innovative companies.
• Flexible working arrangements.
• Professional growth and development.
• Collaborative team environment.