CRM Specialist - Remote

Overview

Impiricus is seeking a CRM Specialist to manage and optimize our platform, ensuring smooth sales pipeline operations and maximizing efficiency. The ideal candidate will have a deep understanding of CRM, automation tools, and reporting functionalities to support the sales and marketing teams in achieving their goals.

In Short

• Oversee the administration, configuration, and optimization of CRM.
• Manage and maintain the sales pipeline, ensuring accurate data entry and seamless workflow automation.
• Lead standups to review the sales pipeline.
• Develop and implement lead nurturing and sales automation strategies.
• Work closely with sales and marketing teams to align processes with business objectives.
• Create, customize, and maintain dashboards and reports to track key sales metrics.
• Provide training and support for sales and marketing team members.
• Ensure data integrity by regularly auditing and cleansing CRM records.
• Integrate with other tools and platforms as needed.
• Monitor and troubleshoot CRM-related issues, working with CRM support as necessary.
• Stay updated on CRM updates, best practices, and emerging trends.

Requirements

• 2+ years of experience managing a CRM, ideally Hubspot.
• Experience with Lead Automation and pipeline funnel conversion.
• Experience in CRM data management, reporting, and analytics.
• Ability to troubleshoot and resolve CRM-related technical issues.
• Strong communication skills and ability to collaborate with cross-functional teams.
• Detail-oriented with excellent problem-solving skills.
• HubSpot certifications (e.g., HubSpot CRM Certification) are a plus.

Benefits

• Full support and career-development opportunities to expand your skills, enhance your expertise, and maximize your potential along your career journey.
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act.
• Generous Total Rewards Plan including comprehensive healthcare (health, dental, vision), life insurance, unlimited PTO, and 401K matching.