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Field Support Representative - UAS - Remote

Posted 1 week ago
Customer Service
Full Time
EMEA

Overview

The Field Support Representative will provide technical and logistics support to our International Defense and Government customers, ensuring they receive the most value from Skydio UAS solutions.

In Short

  • Interface with Defense and Government customers.
  • Provide onsite and remote technical support.
  • Develop field support processes and troubleshoot issues.
  • Train customers on UAS maintenance and operation techniques.
  • Develop inspection procedures and documentation.
  • Travel globally up to 50%+ for field support.
  • 3+ years experience in UAS field support.
  • Excellent communication and problem-solving skills.
  • Military experience preferred.
  • Familiarity with Linux and logistics workflows preferred.

Requirements

  • Ability to travel globally.
  • 3+ years experience with UAS.
  • Technical troubleshooting skills.
  • Excellent interpersonal and written communication skills.
  • Preferred military experience and security clearance.
  • Familiarity with repair workflows.
  • Experience with Linux operating systems.
  • Creative thinking and multitasking abilities.
  • Professional demeanor.

Benefits

  • Diverse and inclusive work environment.
  • Opportunities for professional growth.
  • Engagement with cutting-edge technology in UAS.
  • Supportive team culture.
  • Commitment to employee development.
Skydio logo

Skydio

Skydio is a pioneering US drone company recognized as the global leader in autonomous flight technology, which is essential for the future of drones and aerial transportation. The company leverages extensive expertise in artificial intelligence, along with top-tier hardware and software development, to enable a diverse range of drone users, including first responders, insurance adjusters, and utility companies. Skydio is committed to innovation and inclusivity, fostering a multidisciplinary environment that values diverse perspectives to solve complex challenges.

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