Deployment Logistics Coordinator - Remote

Overview

The Deployment Logistics Coordinator is a tactical project manager responsible for driving successful dock deployments across an assigned region or “book of business”. Acting as the quarterback between internal teams, partners, and customers, you’ll coordinate schedules, track progress, and remove blockers to ensure on-time, high-quality deployments.

In Short

• Own deployment timelines, task tracking, and day-to-day execution from scheduling and shipping through install and go-live.
• Coordinate across Deployment Engineers, Manufacturing, Solution Engineers, Support, Training, partners, and customers to keep projects on track.
• Serve as the central point of contact for deployment logistics, status updates, and scheduling.
• Ensure site readiness, communicate requirements, and drive follow-through on customer or partner action items.
• Maintain accurate project data in Salesforce and other systems of record, while providing regular updates and surfacing risks early.
• Capture deployment checklists, documentation, and photos for revenue recognition, and ensure smooth handoff to account/support teams.
• Identify process bottlenecks, recurring blockers, or field insights and share them to improve deployment playbooks and SOPs.
• Contribute to defining and refining deployment workflows as the role and organization evolve.

Requirements

• 4+ years in project coordination, field operations, or technical customer delivery (experience with drones, IoT, or field technology a plus).
• Strong organizational skills, attention to detail, and follow-through.
• Excellent communicator who can drive accountability across multiple teams.
• Comfort with field logistics, troubleshooting, and basic technical concepts (power, conduit, networking).
• Proficiency with Salesforce, Google Sheets, Slack, or similar tools.
• Ability to travel 25–30%, with flexibility for periods of increased travel based on customer needs.
• Bonus: Experience with public safety agencies or utilities, and/or FAA Part 107 Remote Pilot Certificate.

Benefits

• Competitive base salaries and equity in the form of stock options.
• Comprehensive benefits packages including group health insurance plans.
• Paid vacation time, sick leave, holiday pay, and 401K savings plan.
• Relocation assistance may be provided for eligible roles.