Sales Support Representative - Remote

Overview

We are seeking a proactive and customer-oriented Sales Support Representative to assist with customer inquiries and order management for our range of products, including VFDs, Pump Stations, Filters, and Cla-Valves. This role involves creating customized proposals, sending them to customers, and ensuring timely follow-ups to drive satisfaction and sales.

In Short

• Engage with customers to collect detailed information and fully understand their needs and requirements.
• Work with the pricing team to ensure accurate and competitive pricing for products and services.
• Develop comprehensive, tailored proposals that align with customer needs and specifications.
• Deliver proposals to customers promptly and follow up as required to answer questions and close sales.
• Accurately record all customer interactions, proposals, and follow-ups within the CRM system.
• Partner with the sales and technical teams to ensure customer requirements are met efficiently.
• Assist with various administrative tasks to ensure smooth daily operations.

Requirements

• Strong customer service skills.
• Experience with CRM systems.
• Ability to create customized proposals.
• Effective communication skills.
• Detail-oriented with strong organizational skills.

Benefits

• Opportunity for career growth.
• Work in a dynamic team environment.
• Flexible working hours.