Senior Manager, Client Services - Remote

Overview

SketchDeck is building the model for the next generation of creative agencies. Through a combination of technology, partnership, and a global talent community, SketchDeck gives marketers access to quality creative on demand. We work with clients from startups to well-known enterprise brands such as Dropbox, Rémy Cointreau, and Asana.

In Short

• Lead the development and success of new accounts at SketchDeck.
• Educate potential customers about SketchDeck's creative capabilities.
• Cultivate a healthy pipeline and manage proposal and pitch development processes.
• Serve as the client’s trusted strategic advisor.
• Collaborate closely with clients to deliver an outstanding experience.
• Take ownership of project hand-offs to the operations team.
• Generate new opportunities through networking and events.
• Build creative account strategies that drive impact.
• Drive creative pitch processes to win partnerships.
• Support effective new business operations through process innovation.

Requirements

• Experience in client services or account management.
• Strong relationship-building skills.
• Ability to manage multiple projects simultaneously.
• Proven track record in business development.
• Excellent communication and presentation skills.
• Familiarity with CRM tools.
• Ability to work in a remote-first environment.
• Willingness to work Central, Mountain, or Pacific time.

Benefits

• Work in a remote-first company.
• Be part of a global talent community.
• Collaborate with well-known enterprise brands.
• Opportunity for professional growth and development.
• Engage in a culture that values teamwork and innovation.