Manager, Client Services - Remote

Overview

The Manager, Client Services at Whalar is responsible for overseeing the creative output and execution of influencer marketing campaigns, ensuring client satisfaction and operational excellence.

In Short

• Oversee campaign budgets and timelines across assigned programs.
• Act as a central resource for expertise and client communications.
• Project manage multiple influencer marketing campaigns.
• Lead client and creator communications for smooth execution.
• Mentor and develop Campaign Executives.
• Collaborate in a fast-paced environment.
• Ensure quality creative output and operational standards.
• Build strong relationships with clients and creators.
• Utilize strong organizational skills for multiple campaigns.
• Drive continuous improvement within the team.

Requirements

• 4-5+ years of agency or brand experience.
• Strong communication and interpersonal skills.
• Experience in executing earned creator marketing initiatives.
• Detail-oriented and reliable self-starter.
• Ability to manage multiple tasks and campaigns simultaneously.
• Resourcefulness and a proactive mindset.
• Solid understanding of the social media advertising ecosystem.
• Appreciation for creativity and collaboration.
• Curiosity and problem-solving attitude.
• Multiple languages are a plus.

Benefits

• Medical, Dental, Vision coverage.
• 25 days of PTO plus sick days and winter break.
• Retirement planning with employer match.
• Monthly phone/internet reimbursement.
• Professional development stipend.
• Home office allowance for new joiners.
• Fertility benefits.
• Up to 16 weeks of paid parental leave.
• Volunteer days.
• Identity theft protection and legal assistance.