Remote Otter LogoRemoteOtter

Client Services Manager - Remote

Posted 14 weeks ago
Customer Service
Full Time
UK

Overview

As a Client Services Manager, you will play an integral role in post-sales client relationships, focusing on user adoption of the StackAdapt platform and ensuring client satisfaction with campaign performance.

In Short

  • Manage post-sales client relationships
  • Focus on user adoption of the StackAdapt platform
  • Oversee campaign management and optimization
  • Enhance client retention and account expansion
  • Collaborate with account executives and support teams
  • Maximize customers' campaign ROI
  • Utilize RTB/Programmatic media buying experience
  • Develop unique solutions for client satisfaction
  • Work in a Remote First environment
  • Position available anywhere in the UK

Requirements

  • Experience in client services or account management
  • Strong understanding of campaign management
  • Knowledge of RTB and Programmatic media buying
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively in cross-functional teams
  • Proven track record of enhancing client satisfaction
  • Strong analytical skills to optimize campaigns
  • Ability to develop unique solutions for clients
  • Experience in maximizing campaign ROI
  • Willingness to work in a remote environment

Benefits

  • Remote work flexibility
  • Opportunity to work with a dynamic team
  • Professional development opportunities
  • Competitive salary and benefits package
  • Engaging work environment
  • Access to innovative tools and technologies
  • Supportive company culture
  • Opportunities for career advancement
  • Work-life balance initiatives
  • Involvement in exciting projects
StackAdapt logo

StackAdapt

StackAdapt is a self-serve advertising platform that offers innovative multi-channel solutions, including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. Founded with a vision to be more than just an advertising platform, StackAdapt serves as a hub of creativity and innovation, empowering hundreds of digitally-focused companies to achieve exceptional campaign performance. Recognized for its diverse and supportive workplace, StackAdapt has received multiple accolades, including being named one of Ad Age's Best Places to Work in 2024 and a leader in the advertising technology space. The company operates on a remote-first model, fostering a friendly and inclusive culture that values collaboration and personal development.

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