German Speaking Customer Support Agent - Remote

Overview

Join SIXT Share as a German Speaking Customer Support Agent and provide exceptional service to customers while working 100% remotely.

In Short

• Respond to customer inquiries via email and telephone.
• Handle customer complaints effectively.
• Collect customer feedback to improve services.
• Work shifts, including nights and weekends.
• Fluent in German and good English required.
• Strong communication and problem-solving skills needed.
• Technical proficiency with PCs and Microsoft Office.
• Flexible work-life balance with a fully remote position.
• Engage in team-building activities and corporate events.
• Opportunities for professional growth in an international environment.

Requirements

• Fluent in German and good English (B2 or higher).
• Experience in customer service with a focus on excellence.
• Strong empathy and enjoyment in customer interactions.
• Quick problem-solving abilities and analytical skills.
• Proficient in using PCs and Microsoft Office.

Benefits

• Flexible remote work environment.
• Discounts on SIXT services and exclusive deals.
• Participation in team-building and global corporate events.
• Opportunities for learning and career advancement.