German Speaking Customer Support Agent - Remote

Overview

An overview paragraph about the job

In Short

• Provide exceptional customer service through live chat, email, and phone to our German-speaking clientele.
• Address customer inquiries, resolve issues, and manage complaints with professionalism and care.
• Assist customers in navigating our platform to enhance their gaming experience.
• Work closely with team members to meet service level agreements and maintain high quality standards.
• Accurately document customer interactions and feedback in our support system.
• Engage in continuous training sessions to expand your knowledge of our products and services.

Requirements

• Fluency in German (spoken and written) is essential.
• Previous experience in customer service is preferred.
• Strong communication skills and a positive attitude.
• Ability to work in a team-oriented environment.
• Willingness to relocate to Greece.

Benefits

• Fully paid relocation support to Greece.
• Opportunity to work in a beautiful location.
• Continuous training and professional development.
• Competitive salary and benefits package.