Damage Claims Specialist - French Speaker - Remote

Overview

We’re seeking a dedicated Damage Claims Specialist (m/f/d) who speaks French fluently to join our dynamic team at SIXT in Lisbon. In this role, you’ll take charge of managing damage claims, collaborating with internal and external partners, and delivering exceptional customer service. If you thrive in a diverse and fast-paced environment, enjoy solving complex challenges, and are ready to make a real impact, this opportunity is for you!

In Short

• You investigate and process damage claims efficiently, ensuring they align with our guidelines
• You collaborate with internal teams, insurance companies, authorities, and damage experts
• You provide exceptional customer service and communicate with clients in French
• You make informed decisions, contributing to a seamless claims management process
• You handle a variety of cases, keep your work dynamic and enhance quality standards

Requirements

• You have previous experience in claims management or customer service and a passion for client interaction
• You possess exceptional written and verbal communication skills, with a problem-solving mindset
• You demonstrate outstanding communication and negotiation skills and have a solution-focused working style
• You can interact effectively with clients, insurance companies, and legal entities
• You are fluent in French & English (Mandatory)

Benefits

• Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
• Work-Life Balance Benefit from a hybrid working model with no dress code
• Permanent Contract & Competitive Compensation Our employment contract is permanent from the start.
• Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
• Training & Development Participate in training programs designed for your personal growth and development
• Health & Well-being Private health insurance to support your well-being, plus the Coverflex advantage system