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Client Operations Coordinator - Remote

Posted 1 week ago
Customer Service
Full Time
USA
16.00USD/hour

Overview

As a Client Operations Coordinator at SimplyInsured, you will help facilitate the onboarding process for customers by working with insurance carriers and assisting the Client Onboarding team.

In Short

  • Assist the Client Onboarding team with necessary documentation.
  • Resolve eligibility concerns with insurance carriers.
  • Ensure proper customer enrollment on the platform.
  • Utilize communication tools for proactive outreach.
  • Collaborate with internal teams for customer satisfaction.

Requirements

  • 1-2 years of experience in sales, operations, or customer service.
  • Passion for helping people with health-related issues.
  • Ability to manage a high volume of tasks efficiently.
  • Excellent organizational skills.
  • Familiarity with support ticketing and CRM tools.
  • Strong written and oral communication skills.

Benefits

  • Generous stock option packages.
  • Competitive compensation.
  • Flexible time off policy.
  • Comprehensive medical, dental, and vision coverage.
  • FSA plan.
  • 401k plan.
  • Values-based culture focused on employee success.
SimplyInsured logo

SimplyInsured

SimplyInsured is a forward-thinking company dedicated to simplifying the health insurance process for small business owners and their employees. With a mission to eliminate fear associated with health insurance, SimplyInsured aims to make this complex and often intimidating industry more transparent and accessible. The company has successfully served over 20,000 customers and has established significant partnerships with major players like Intuit and Square. Originating from the Y-Combinator incubator, SimplyInsured is backed by top-tier investors and is committed to fostering a values-based culture that prioritizes employee success, diversity, and radical transparency.

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