Client Operations Coordinator (Employee Health Insurance) - Remote

Overview

As a Client Operations Coordinator at SimplyInsured, you will work with the Client Onboarding team to ensure customers are properly submitted and enrolled with their requested Insurance Carrier, helping to reduce the fear associated with health insurance.

In Short

• Assist the Client Onboarding team with documentation submission
• Resolve eligibility concerns with insurance carriers
• Ensure proper customer enrollment on the platform
• Provide proactive outreach to insurance carriers
• Collaborate with internal teams for a smooth customer experience

Requirements

• 1-2 years of experience in sales, operations, or customer service
• Passion for helping people with health-related issues
• Ability to manage a high volume of tasks
• Excellent organization skills
• Familiarity with support ticketing and CRM tools
• Strong written and oral communication skills

Benefits

• Generous stock option packages
• Competitive compensation
• Flexible time off policy
• Comprehensive medical, dental, and vision insurance
• FSA plan
• 401k plan
• Values-based culture focused on employee success