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Senior Renewal Coordinator - Remote

Posted 11 weeks ago
Customer Service
Full Time
Worldwide
16USD/hour

Overview

As the Sr. Renewal Coordinator, you’ll support all aspects of our renewal process, collaborating with the Customer Success team to ensure a seamless experience for small business owners navigating health insurance.

In Short

  • Support the renewal process for health insurance.
  • Collaborate with the Customer Success team.
  • Present renewal quotes and close opportunities.
  • Ensure client information integrity in Salesforce.
  • Streamline systems for efficiency.
  • Act as the primary contact for clients.
  • Communicate renewal terms and policy changes.
  • Schedule renewal meetings with clients.

Requirements

  • 2-4 years of customer service experience.
  • Experience with Google Suite.
  • Proficient in MS Word and Excel.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple projects.
  • Strong self-motivation and attention to detail.
  • Negotiation and follow-up skills.
  • Sales experience is a plus.
  • Insurance experience is a plus.

Benefits

  • Work from Home with flexible scheduling.
  • Competitive compensation starting at $16 per hour.
  • Quarterly performance bonus.
  • Generous stock option packages.
  • Flexible time off plan.
  • 100% Medical, Dental, and Vision Insurance coverage.
  • 401k plan.
  • A values-based culture that invests in employee success.
SimplyInsured logo

SimplyInsured

SimplyInsured is a forward-thinking company dedicated to simplifying the health insurance process for small business owners and their employees. With a mission to eliminate fear associated with health insurance, SimplyInsured aims to make this complex and often intimidating industry more transparent and accessible. The company has successfully served over 20,000 customers and has established significant partnerships with major players like Intuit and Square. Originating from the Y-Combinator incubator, SimplyInsured is backed by top-tier investors and is committed to fostering a values-based culture that prioritizes employee success, diversity, and radical transparency.

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