Client Success Team Operations Coordinator - Remote

Overview

Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Team Operations Coordinator (Remote) to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. The Floating Backup will be expected to handle regular reporting, communicate campaign performance, and step in to help with other tasks as needed to maintain smooth operations while our team members are out of the office. This role is designed to be flexible, adapting to periods when additional support is needed.

In Short

• Assist in building, launching, and optimizing campaigns.
• Act as the primary point of contact for clients in the absence of team members.
• Work closely with internal teams to ensure that campaigns are running on track.
• Perform quality checks on client facing deliverables.
• Maintain communication with both clients and internal teams regarding campaign performance.
• Provide additional assistance as needed, including data entry and managing calendars.

Requirements

• Strong communication skills.
• Experience in campaign management.
• Ability to perform quality control checks.
• Proficiency in reporting and data analysis.
• Team collaboration skills.

Benefits

• Flexible working hours.
• Opportunity to work remotely.
• Supportive team environment.
• Professional development opportunities.