Associate Product Manager - Remote

Overview

Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions.

Siena doesn't just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human.

We're transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one better.

In Short

• 1-3 years product management experience with technical B2B products, ideally CX, e-commerce or AI automation.
• AI-native mindset—you live in Claude, ChatGPT, Cursor and push these tools to their limits.
• Technical curiosity—you can scope webhook systems and OAuth flows, even if you don't code them.
• Builder mentality—you ship features, write docs, run demos, and measure what matters.
• Customer confidence—you thrive talking with customers and running product demos.
• Shipping new capabilities that change how customer service works.
• Building systems that automatically improve agent performance.
• Working directly with customers to understand their real problems.
• Seeing features you built get adopted and create customer value.
• Own defined product areas end-to-end while learning our AI agent ecosystem from an elite team.

Requirements

• 1-3 years product management experience with technical B2B products, ideally CX, e-commerce or AI automation.
• AI-native mindset—you live in Claude, ChatGPT, Cursor and push these tools to their limits.
• Technical curiosity—you can scope webhook systems and OAuth flows, even if you don't code them.
• Builder mentality—you ship features, write docs, run demos, and measure what matters.
• Customer confidence—you thrive talking with customers and running product demos.

Benefits

• Meaningful impact. Your work directly shapes our product and company.
• Globally distributed team working at the bleeding edge of CX and AI.
• Great salary plus the opportunity for equity or stock grants.
• Learning budget. If you're growing, so are we.
• The thrill of building something new. Join us at a stage where your contributions matter most.
• AI-fluency. Make AI your second nature.
• Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades.