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Head of Operations - Remote

Posted 4 days ago
Project Management
Full Time
Worldwide

Overview

As Head of Operations at Siena AI, you'll own our execution engine- operationalizing cross-functional initiatives, building scalable systems, and ensuring our fast-growing AI company runs like clockwork.

In Short

  • Operationalize and align multiple initiatives across Product, Engineering, Marketing, and Customer Success teams.
  • Oversee critical cross-functional projects from a program management perspective.
  • Build and run our OKR framework and operating cadence.
  • Oversee recruiting operations for key roles and lead our People Ops team.
  • Manage legal and compliance initiatives and standards.
  • Own vendor procurement and operational infrastructure projects.

Requirements

  • 7+ years in operational roles at fast-growing tech companies or management consulting.
  • Demonstrated success overseeing complex, cross-functional projects.
  • Experience designing structured hiring processes and improving time-to-hire.
  • Experience with vendor procurement and supporting legal/security compliance initiatives.
  • Able to design high-level systems and dive into execution details.
  • Experience creating processes and operating rhythms that scale.

Benefits

  • Your work directly shapes our product and company.
  • Globally distributed team working at the bleeding edge of CX and AI.
  • Great salary plus the opportunity for equity or stock grants.
  • Learning budget for personal growth.
  • The thrill of building something new.
  • AI-fluency opportunities.
Siena AI logo

Siena AI

Siena AI is an innovative startup focused on developing enterprise empathic AI agents that leverage reasoning-adept large language models (LLMs). The company aims to revolutionize customer experience by creating a unified platform that integrates seamlessly with existing systems, allowing for multi-channel customer interactions. Siena's AI-first philosophy emphasizes the importance of AI in enhancing workflows, fostering creativity, and driving efficiency. The team is dedicated to solving real-world problems through cutting-edge technology, and they value curiosity, customer empathy, resilience, and open communication. Siena is committed to building a diverse and inclusive workforce, encouraging team members to explore and integrate AI tools into their work to maximize impact and innovation.

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