Collections Specialist - Remote

Overview

The Collections Specialist will play a key role in maintaining healthy cash flow by managing outstanding customer accounts and ensuring timely payment collection.

In Short

• Manage and monitor accounts with overdue payments.
• Maintain detailed records of collections activities.
• Communicate with clients to follow up on overdue accounts.
• Resolve billing discrepancies by collaborating with internal teams.
• Negotiate payment plans or settlements.
• Generate reports on outstanding accounts.
• Partner with sales and customer service to address billing issues.
• Work with legal team for collections actions.

Requirements

• Bilingual in English and Spanish.
• Minimum two years’ experience in collections or related field.
• Excellent communication and negotiation skills.
• Proficient in accounting software and Microsoft Excel.
• Strong organizational skills.
• Ability to work between 7:00 AM and 7:30 AM.

Benefits

• Be part of a dynamic global organization.
• Opportunity to work with international teams.
• Potential for professional growth.