Collections Specialist - Remote

Overview

Jensen Hughes is seeking an experienced and proactive Collections Specialist to be a vital part of our Project Finance Department. This role is ideal for a driven, career-oriented professional who can effectively manage deadlines, continuously seek process improvements, and work efficiently in a dynamic environment.

In Short

• Reduce aged accounts receivables and lower DSO within an assigned portfolio.
• Execute daily business-to-business collection outreach efforts.
• Engage with clients across various industries to secure payments.
• Maintain detailed records of outreach actions, outcomes, and follow-up steps.
• Collaborate with the billing team and Financial Analysts to resolve issues and expedite payments.
• Escalate collections issues to leadership when necessary.
• Strategize, implement, execute and communicate plan to achieve desired outcomes.
• Identify, document, and implement best practices and process improvements.

Requirements

• 3-5 years of relevant experience in billing, collections, or related fields.
• Background in professional services industry or project based firm (preferred).
• Familiarity with large ERP or accounting software (preferred).
• Candidate has proven ability to communicate with internal and external stakeholders clearly and respectfully.
• Strong ability to multitask, handle pressure, and thrive in a fast-paced environment.
• Excellent attention to detail and focus on transactional accuracy.
• Strong sense of urgency with the ability to prioritize competing deadlines independently.
• Self-motivated and capable of working both independently and as part of a team.
• Proficiency in MS Office.

Benefits

• Flexible working options available.
• Opportunity to make an impact in a key role.
• Support for professional growth and development.
• Inclusive and diverse workplace culture.