Sales Operations Manager (Costco) - Remote

Overview

The Sales Operations Manager (Costco) is the primary resource for operational functions associated with driving revenue and margin for assigned retail accounts. Key functions will include demand planning, inventory management, purchase order execution, POS & trend analysis, trade spend management and daily monitoring of overall business trends and operational performance.

In Short

• Serve as a key liaison between the Costco customer and SharkNinja’s internal teams.
• Own long-term forecasting (12–18 months), sales flow, and inventory planning.
• Manage forecasting systems (SFO) and updates to inventory flows.
• Coordinate Supply Chain, Strategic Sales, and Demand Planning teams.
• Support trade-spend optimization efforts.
• Contribute to sales strategy development and execution.
• Lead weekly customer meetings and provide timely financial updates.
• Assist in building presentations and strategic decks.
• Demonstrate innate curiosity and desire to find creative solutions.

Requirements

• Bachelor’s Degree or equivalent experience; concentration in Business preferred.
• 3-5 years of experience in demand planning/supply chain management.
• Ability to draw insights across multiple complex data sets.
• Ability to work in a collaborative team environment.
• Past operational or sales experience with Costco preferred.
• Strong analytical skills and advanced proficiency in Microsoft products.
• Strong communication, organization, and project management skills.
• Ability to travel approximately 20% for corporate events.

Benefits

• Competitive health insurance and retirement plans.
• Paid time off and employee stock purchase options.
• Wellness programs and product discounts.
• High impact Learning Programs for personal and professional growth.
• Opportunity to be part of a diverse and inclusive community.