Senior Forms Completion Specialist - Remote

Overview

The Senior Forms Completion Specialist at Sharecare is responsible for processing FMLA and Disability forms while ensuring compliance with regulations and delivering high-quality customer service.

In Short

• Complete FMLA/Disability forms accurately and timely.
• Communicate effectively with patients and physician coordinators.
• Process medical record requests while adhering to HIPAA regulations.
• Maintain professional relationships with clients.
• Serve as the main point of contact for forms-related escalations.
• Ensure data entry into the processing platform is accurate.
• Demonstrate leadership skills and teamwork.
• Handle confidential information with integrity.
• Meet deadlines and prioritize tasks effectively.
• Participate in compliance training and maintain certifications.

Requirements

• High School Diploma required; degree preferred.
• 1 year experience in a medical records department or similar setting.
• Knowledge of medical terminology.
• Experience with FMLA and disability forms preferred.
• Strong organizational and multitasking skills.
• Proficient in Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Ability to type at least 50 wpm.
• Self-motivated and a team player.
• Commitment to maintaining patient confidentiality.

Benefits

• Opportunity to work in a dynamic digital healthcare environment.
• Engagement in a mission-driven organization.
• Access to professional development and training.
• Supportive team culture focused on servant leadership.
• Flexible work arrangements in a remote setting.