Audit Retrieval Specialist - Remote

Overview

The Audit Retrieval Specialist at Sharecare is responsible for processing release of information requests, ensuring accuracy and compliance with HIPAA regulations while providing excellent customer service.

In Short

• Process release of information requests accurately and timely.
• Maintain compliance with HIPAA and company policies.
• Perform quality checks to ensure accuracy and completeness.
• Provide excellent customer service and support.
• Maintain up-to-date client account logins and credentials.
• Work with medical records and auditing processes.
• Utilize Microsoft Word and Excel for documentation.
• Maintain confidentiality and security of patient information.
• Be self-motivated and a team player.
• Adapt to new equipment and processes quickly.

Requirements

• High School Diploma (GED) required.
• Minimum of 2 years experience in a medical records department preferred.
• Strong computer software skills, especially in Microsoft Word and Excel.
• Ability to work remotely and support client locations as needed.
• Excellent organizational skills.
• Typing speed of at least 50 wpm.
• Ability to use fax, copier, and scanning machines.
• Proven customer satisfaction skills.
• Ability to multi-task effectively.
• Willingness to learn new equipment and processes quickly.

Benefits

• Opportunity to work in a leading digital healthcare company.
• Supportive team environment.
• Potential for career growth and development.
• Comprehensive benefits package.
• Flexible working conditions.