Staff Software AI Engineer - Remote

Overview

As a Staff Software AI Engineer at ServiceNow, you will develop AI-powered applications on the ServiceNow platform, enhancing customer and employee experiences through innovative technology.

In Short

• Develop scalable applications and workflows on the ServiceNow platform.
• Leverage AIA Studio for AI workflows and machine learning integration.
• Design AI systems using LLMs and Agentic AI.
• Build RAG pipelines enriched with Knowledge Graphs.
• Implement AI agents for task planning and execution.
• Collaborate with product and business teams for impactful solutions.
• Ensure scalability and reliability of AI systems.
• Provide technical leadership and mentorship within the team.

Requirements

• 8+ years of software development experience.
• Experience with the ServiceNow platform, including scripting and integration.
• Strong programming skills in Python, Java, or JavaScript.
• Familiarity with AI technologies like Agentic AI and RAG frameworks.
• Experience with cloud platforms (Azure, AWS, GCP).
• Understanding of vector databases and embeddings.
• Experience in Go-To-Market domains.

Benefits

• Flexible work environment.
• Opportunities for continuous learning and development.
• Collaborative culture focused on innovation.
• Access to cutting-edge AI technologies.
• Supportive team dynamics.