Senior Technical Consultant, Risk & Resilience - Remote

Overview

The Senior Technical Consultant, Risk & Resilience will work with customers to provide expert guidance in configuring ServiceNow's Risk & Resilience products, helping them to achieve their business outcomes.

In Short

• Develop solutions through technical configuration of Risk & Resilience products.
• Act as a technical expert in best practices for configuration.
• Advise customers on customization vs. out-of-the-box solutions.
• Participate in design workshops focused on ServiceNow technology.
• Lead project delivery and technical aspects of engagements.
• Support integration components development.
• Prepare customer-facing deliverables and ensure quality.
• Provide training and mentoring to team members.
• Manage multiple complex projects.
• Up to 50% travel required.

Requirements

• Canadian citizenship required.
• Bilingual (English/French) proficiency.
• Active ServiceNow certifications (CSA, CIS-RC).
• 5+ years of ServiceNow configuration experience.
• 3+ years of Integrated Risk Management experience.
• Experience with web technologies and SaaS.
• Strong interpersonal and customer-centric skills.
• Proven team player.

Benefits

• Competitive compensation.
• Generous benefits package.
• Collaborative and inclusive work environment.
• Opportunities for professional growth.