Senior Technical Consultant - Remote

Overview

As a Senior Technical Consultant, you will lead hands-on implementations of ServiceNow solutions across various modules, working directly with clients to translate complex business needs into scalable platform solutions.

In Short

• Deliver hands-on configuration and integration of ServiceNow modules.
• Lead technical workshops and design sessions with clients.
• Develop workflows and automation using Flow Designer and APIs.
• Collaborate with stakeholders to define business requirements.
• Draft user stories and testing strategies.
• Provide mentorship and code reviews for junior consultants.
• Conduct technical training for client teams.

Requirements

• 4+ years of ServiceNow implementation experience.
• Field consulting experience with ITSM, CSM, HRSD, or FSM.
• Strong understanding of ITIL and service management processes.
• Experience with authentication methods and integration middleware.
• Familiarity with industry-specific workflows in retail and logistics.

Benefits

• Flexible work environment.
• Opportunities for professional growth.
• Inclusive workplace culture.